An integral part of the implementation process is the Business Analysis and Training Department. At the pre-contract stage, our business analysts’ meet with your operations and communications specialists, assessing requirements, as well as expectations, to ensure a final product that meets your functional and operational requirements. Once the project has begun, this group gathers all necessary information from your current business practices to build a system model. This process helps to identify challenges and advantages early on. This department is also responsible for training all of your end users on the use of the products as well as Post-Go-Live Follow-up Training.