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| This course will provide an introduction to successful knowledge management principles, and provide participants with a number of tools that organizations can use to start managing their knowledge more effectively.
Consider this: if your organization has an annual staff turnover of just 10%, then in 5 years half of your organization's knowledge will have walked out the door. This course will help participants to retain this knowledge, and use it to help their organizations work better, smarter, and faster. It examines ways that organizations can identify, activate, share, and apply the knowledge available to them.
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WHO SHOULD ATTEND?
This course will have benefits for managers, company directors, strategic planners, and strategists from all sectors and disciplines with an interest in the future of work in the knowledge economy. Indeed, it will appeal to anyone interested in building competitive advantage in the knowledge economy, developing the intellectual capital of their organization and leveraging knowledge assets to create wealth.
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BENEFITS
This course will provide participants with guidelines and a number of practical tools to create a strategy to make the most of their own organization's intellectual assets. Participants will develop a superior understanding of knowledge management and be able to interpret information in line with their own strategic goals. They will also understand why organizations with strong knowledge management practices are more likely to be profitable with a greater market share, perform better, have improved workplace morale and produce more innovative products. |
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BENEFITS
By the end of the course participants will understand and be able to apply the key principles of managing change in organizations. They will gain an appreciation of developing an agenda for change and paying attention to the big picture. They will be aware of their own response to change and learn from reflecting on their own experiences. |
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Program |
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This course combines theoretical insights, case study examples, and participative exercises to provide a practical, hands-on introduction to the practice of knowledge management. The course will include the following topics:
• knowledge as a source of competitive advantage
• why organizations need to manage knowledge
• knowledge management concepts
• the key to successful knowledge management
• the hidden value of organizational memory
• the relationship between organizational structure and knowledge management
• the role of workplace culture in knowledge management
• projects, managers, and the new rules of working
• why information technology alone is not enough
• how to create a Learning Organization
• what knowledge management means for your own career
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Dates |
Enquire about 2007 course dates |
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Times |
9.00am — 5.00pm |
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